Privacy Policy

Effective Date: 24/11/2024

Introduction

Ski Champoluc Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit and shop on our website. By using our Site, you agree to the collection and use of information in accordance with this shop Privacy Policy and our general website Privacy Policy. “We/Us/Our” means Ski Champoluc Ltd (company number 13579644) of 53 Tyne Road, Oakham, UK, LE15 6SJ. You/Your means you, the person using our website and/or buying goods from us.

1. Information We Collect

We may collect the following types of personal information when you interact with our Site:

• • Personal Identifiable Information (PII): Name, email address, postal address, phone number, payment information (credit/debit card details), and shipping information.

• • Account Information: Username, password, order history, and preferences.

• • Device and Usage Data: IP address, browser type, device type, location data, and information about your usage of the Site (such as pages viewed and clicks).

• • Cookies: We use cookies to enhance your shopping experience and analyse web traffic. For more details, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for the following purposes:

• • Processing Orders: To process and fulfil your orders, including payment and shipping.

• • Communication: To communicate with you regarding your orders, promotions, and updates to our services.

• • Personalisation: To personalise your shopping experience on the Site by providing tailored recommendations and offers based on your browsing and purchasing behaviour.

• • Marketing: With your consent, we may send promotional emails or newsletters about new products, discounts, or other information that may be of interest to you. You can unsubscribe from marketing emails at any time.

• • Security: To improve the security of the Site and prevent fraudulent activities.

• • Legal Compliance: To comply with applicable laws and regulations.

3. How We Share Your Information

We may share your personal information with third parties for the following purposes:

• • Service Providers: We may share information with third-party providers who help us process payments, ship orders, and manage our website operations (e.g., hosting, analytics, marketing).

• • Legal Requirements: We may disclose your personal information to comply with legal obligations or protect our rights, safety, or property, or the rights, safety, and property of others.

• • Business Transfers: In the event of a business sale or merger, your personal information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements. After this period, we will securely delete or anonymise your data.

5. Your Rights

Under UK data protection law (including the General Data Protection Regulation (GDPR)), you have the following rights:

• • Access: You have the right to request a copy of the personal information we hold about you.

• • Correction: You have the right to request that we correct any inaccurate or incomplete information.

• • Deletion: You have the right to request the deletion of your personal data under certain circumstances.

• • Restriction: You can request that we restrict the processing of your data.

• • Portability: You have the right to request the transfer of your personal data to another organisation.

• • Objection to Processing: You can object to the processing of your personal information under certain circumstances.

To exercise any of these rights, please contact us by writing to us at Ski Champoluc Ltd, 1 Mount Pleasant, Chirk Bank, Wrexham, LL14 5DY or email us at shop@ski-champoluc.com. We may request specific information to verify your identity before fulfilling your request.

6. Security of Your Information

We take the security of your personal information seriously and employ appropriate technical and organisational measures to protect it. These include encryption, secure servers, and regular security audits. However, please be aware that no method of online transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

7. Third-Party Links

Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites. We recommend that you review their privacy policies before providing any personal information to them.

8. Cookies

We use cookies to improve your experience on our Site. Cookies are small files placed on your device that help us understand your preferences, remember your login details, and provide analytics for improving our website. For more details on the cookies we use, please refer to our Cookie Policy.

9. International Transfers

If you are accessing our Site from outside the UK, please note that your information may be transferred to and processed in the UK or other countries that may have different data protection laws. By using our Site, you consent to such transfers and processing.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with the revised date. We encourage you to review this Privacy Policy periodically for any updates.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

Ski Champoluc Ltd
1 Mount Pleasant, Chirk Bank, Wrexham, LL14 5DY
Email: shop@ski-champoluc.com