Terms and Conditions for Ski Champoluc Shop

Last Updated: 24/11/2024

These Terms and Conditions govern your use of the Ski Champoluc website and the sale of clothing and accessory products through our online store. By accessing or using our Website, you agree to be bound by these Terms. Please read them carefully before placing an order. “We/Us/Our” means Ski Champoluc Ltd (company number 13579644) of 53 Tyne Road, Oakham, UK, LE15 6SJ. You/Your means you, the person using our Website and/or buying goods from us.

1. General Information

• • The Website is operated by Ski Champoluc Ltd, a company registered in the UK under company number 13579644, with a registered office at 53 Tyne Road, Oakham, UK, LE15 6SJ.

• • Contact details: 01691 907777 | shop@ski-champoluc.com.

2. Ordering Products

• • Eligibility: By placing an order, you confirm that you are legally capable of entering into binding contracts.

• • Product Availability: All orders are subject to availability. In the event that a product is out of stock, we will notify you and offer alternatives or a refund.

• • Order Process: Once you place an order, you will receive an email confirming receipt. This email does not constitute an acceptance of your order. Acceptance occurs when we dispatch your order.

• • Pricing: Prices are displayed in GBP and include VAT at the applicable rate. We reserve the right to change prices at any time, but these changes will not affect orders already placed.

3. Payment

• • We accept the following payment methods: Visa, Mastercard, Maestro, American Express, Discover, JCB, Diners Club, Union Pay.

• • Payment is processed at the time of purchase. By providing payment details, you confirm that you are authorized to use the payment method.

4. Delivery

• • Shipping: We ship products to the UK only! Shipping costs and delivery times will be calculated at checkout.

• • Delivery Times: Estimated delivery times are 2-3 days from dispatch via Royal Mail Tracked 48 service. While we strive to meet these times, they are not guaranteed.

• • Delays: We are not responsible for delays caused by third-party delivery services, customs issues, or other factors beyond our control.

5. Returns and Exchanges

• • Return Policy: Online orders have the right to cancel your order within 14 days even if the goods are not faulty.

• • How to Return: To initiate a return, please contact us at shop@ski-champoluc.com

• • Refunds: Refunds will be issued to the original payment method within 14 days of receiving the returned item. The cost of return shipping is the responsibility of the customer unless the item is faulty or incorrect.

• • Exchanges: If you wish to exchange an item for a different size or style, please follow the return process and place a new order for the desired product.
  • Consumer Rights Act 2015: The above returns policy is in accordance with your statutory rights as defined by the Consumer Rights Act 2015.

6. Faulty Products

• • If an item is faulty, damaged, or incorrect, please contact us immediately at shop@ski-champoluc.com. We will arrange for a free return and provide a full refund or replacement.

7. Intellectual Property

• • All content on the Website, including images, logos, text, and design, is the property of Ski Champoluc Ltd and is protected by copyright and trademark laws. You may not use, copy, or reproduce any content without our express permission.

8. Privacy and Data Protection

• • Your privacy is important to us. Please review our Privacy Policy for information on how we collect, use, and protect your personal data.

• • By using our Website and placing orders, you consent to our collection and processing of personal data in accordance with our Privacy Policy.

9. Limitation of Liability

• • We are not responsible for any indirect, special, or consequential damages arising from the use of our Website or the purchase of our Products.

• • Our total liability for any claim related to these Terms or the use of our Website will not exceed the total value of the order.

10. Force Majeure

• • We are not liable for any failure or delay in performance caused by events outside of our reasonable control, including but not limited to acts of God, war, natural disasters, strikes, or government regulations.

11. Governing Law

• • These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Amendments to Terms

• • We reserve the right to update or amend these Terms at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised. Your continued use of the Website after any changes constitutes your acceptance of the updated Terms.

13. Contact Us

• • If you have any questions or concerns regarding these Terms or any aspect of your order, please contact us at:
    
    • • Email: shop@ski-champoluc.com